- On site
- Remote access configured
CCTV system installation
See what is happening at your premises from anywhere — with usable images and access that is not open to the whole internet.
A CCTV installation is judged the day a clip has to be found: did the camera cover the right area, is the night image usable, does the recording go back far enough, does anyone know how to export the file. In many installations the answer is no on at least one of those.
We start from the areas you actually want to watch and the situations you want to be able to reconstruct. The number and type of cameras follow from that, along with retention time and storage sizing. Remote access is configured, but not at the price of a recorder exposed on the internet with its factory password.
The problems this actually solves
Five faults that make an installation useless the day it should serve.
The image does not let you identify anyone
Camera too high, too far, or wide-angle on an area that needed detail. You can see that something happened, and no more. For each area we decide whether the goal is to detect, to recognise or to identify — that is not the same equipment nor the same placement.
At night the image is a white or black wash
Infrared reflecting off glass or a nearby wall, permanent backlight from badly placed lighting. We test at night before fixing anything permanently, not only at midday.
The recording only goes back three days
The disk was sized for the cameras in the original quote, then two more were added. We calculate storage from the retention time you want, and we say so if your budget does not allow it.
The recorder is reachable from the internet with its factory password
This is one of the most frequent causes of a business network being compromised, and default credentials are published. We change the accounts, close direct exposure and route through controlled access.
Nobody knows how to export a clip
The day the police or the insurer asks for one, you call the installer. We train at least two people and leave the procedure in writing.
What we build
Three stages: what you want to see, what gets installed, what gets protected.
Survey and equipment
- Definition of the areas to cover and the objective for each
- Camera selection: indoor, outdoor, wide-angle, long focal length
- Night test before permanent mounting
- Storage sized for the retention time you want
- Choice of NVR recorder and PoE power
- Pricing of the cabling and the routes required
Installation
- Indoor and outdoor IP camera mounting
- Dedicated network cabling, trunking and sealed pass-throughs
- Recorder installation and configuration
- Field of view, privacy masks and detection settings
- Continuous or event-based recording configured
- Electrical connection and UPS for the recorder
Access, security and follow-up
- Remote access from phone and computer, configured and tested
- Named accounts with differentiated rights, no shared account
- Video network segmented, separate from the office network
- Camera and recorder firmware updated
- Training on viewing and exporting clips
- Repair and maintenance of existing installations, including those fitted by others
How a project runs
Four stages, including a night visit where the lighting calls for it.
A video system is network equipment first
Cameras and recorders are connected computers. Badly configured, they become the way into the rest of the network.
- Factory passwords changed on every camera and on the recorder
- Named accounts with differentiated rights: viewing, export, administration
- Video network segmented, with no access to the office network or servers
- No direct exposure of the recorder on the internet
- Remote access through the manufacturer app or a tunnel, not port forwarding
- Camera and recorder firmware updated at installation
- Retention period defined and configured, not left to whatever the disk allows
CCTV films people. Informing staff and visitors, posting the required notices, limiting the areas filmed and setting the retention period are your responsibilities as the operator; we configure the privacy masks and the retention period you decide on.
Who it is for
Requirements differ a great deal depending on whether the aim is to deter, to record or to identify.
Shops and retail
Till, entrance, stockroom. Identification matters more than wide coverage.
Hotels and residences
Entrances, common areas, car parks, with private areas explicitly excluded.
Warehouses and industrial sites
Large areas, loading bays, difficult lighting at night.
Schools and institutions
Entrances and surroundings, with strong constraints on which areas may be filmed.
Homes and residences
Gate, driveway, entrance. Usually two to four well-placed cameras.
Real use cases
Five concrete requests.
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Your request:
“I want to see my shop from my phone”
Ivory Coast Connect
Cameras on the useful areas, remote access configured and tested on your phone, a named account rather than a shared one.
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Your request:
“There was a theft and the footage is unusable”
Ivory Coast Connect
Analysis of existing angles and lighting, targeted repositioning or replacement, night test.
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Your request:
“Our installation is old and analogue”
Ivory Coast Connect
Assessment of what can be kept — the cabling in particular — and gradual migration to IP.
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Your request:
“The police are asking for a clip”
Ivory Coast Connect
Export in a usable format with timestamps, and the procedure left in writing for next time.
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Your request:
“We are adding two cameras”
Ivory Coast Connect
We check that the recorder and the storage can take them before mounting anything.
Why give us this work
Nothing unverifiable: no years in business, no client count, no certification. Only the way we work.
We start from what you want to reconstruct
Detecting, recognising and identifying need neither the same cameras nor the same placement. That is the first question we ask.
We test at night
Half the unpleasant surprises come from lighting. We come back after dark before fixing anything permanently.
We do not leave the recorder on the internet
Named accounts, a separate network, controlled remote access. A camera must not become the way into your accounts.
Our other services
One point of contact for all of your IT.
A site to equip, an installation to take over?
Site visit, placement plan and itemised quote — free and with no obligation.