Our IT services

From fixing a single workstation to deploying a complete infrastructure, Ivory Coast Connect takes care of your entire IT.

On site or remote
One-off jobs or a maintenance contract
Free quote · reply within 72 working hours

Start from your situation

Pick what is happening to you: we show you the service, and the exact task, that deals with it.

My computer is slow, keeps crashing or has a virusMaintenance
Equipping our offices with computers and printersMaintenance
The Wi-Fi does not reach every roomNetworks
No fibre, or the internet keeps cutting outStarlink
Sharing folders and deciding who can access whatServers
Moving our data and backups to the cloudServers
Knowing whether our data is properly protectedCybersecurity
Sharing files, calendars and meetings as a teamMicrosoft 365
Our emails land in spamBusiness email
Keeping an eye on our premises from a phoneCCTV
Customers cannot find us onlineWebsites
Software that fits the way we workWebsites and software
Repetitive tasks are eating up our team’s timeAI agents
Choosing the right equipment for the budgetConsulting
Training our teams on their IT toolsConsulting

IT maintenance and support

Your computers, printers and software working, every day.

Support
Ticketing
Hardware
On site
Remote

What we do

Diagnosis and repair of desktops and laptops
Fixing slowdowns, crashes, viruses and system errors Your situation
Installing and updating business software
Cleaning, optimisation and component replacement
Hardware supplied, delivered and installed: workstations, screens, printers, UPS units Your situation
Immediate remote support or on-site visits
Ticketing tools and a support portal
Monthly maintenance contracts for businesses

Who is it for?

Individuals, freelancers, small businesses, shops.

Request a quote: Maintenance

Network installation and configuration

A stable, fast network, from the front desk to the top floor.

On site
Site survey included

What we do

LAN design and structured cabling
Installation of routers, switches and Wi-Fi access points
Full Wi-Fi coverage: offices, hotels, warehouses, shops Your situation
VLAN segmentation and a guest network kept separate from the internal one
WPA2/WPA3 security, filtering and admin password management
Diagnosing slowdowns, dropouts and dead zones

Who is it for?

Hotels, small businesses, schools, shops, residences.

Request a quote: Networks

See the full page: Networks

Starlink installation and commissioning

High-speed internet where fibre does not reach.

On site
Full install and commissioning

What we do

Site survey and choice of dish location
Installation, secure mounting and cabling of the dish
Activation, account creation and configuration
Integration with your existing router, switch and access points
Set up as a primary link or as a backup with automatic failover Your situation
Throughput optimisation and quality-of-service checks

Who is it for?

Remote sites, hotels, construction sites, farms, NGOs, and any business needing a backup link.

Request a quote: Starlink

See the full page: Starlink

Systems and server administration

A structured infrastructure that grows with your business.

On site, then remote monitoring
Cloud
Managed IT

What we do

Windows Server installation and configuration
Active Directory: domain, users, groups, group policies
DNS and DHCP services
Shared folders, access rights and per-department permissions Your situation
Backup strategy and tested restore procedures
Infrastructure monitoring and maintenance
Servers and backups in the cloud, or hybrid Your situation
Managed IT: your servers and your estate run for a monthly fee

Who is it for?

Established small businesses, professional practices, schools, multi-workstation companies.

Request a quote: Servers

Cybersecurity and system hardening

Protect your data before the incident, not after.

Audit
Hardening
SIEM
Monitoring

What we do

Security audit of workstations, servers and the network Your situation
Configuration hardening: accounts, firewall, updates
Multi-factor authentication (MFA) rollout
Password policy and access management
Vulnerability assessment and a prioritised remediation plan
Security event monitoring and centralisation (SIEM)
Backup, encryption and post-incident support

Who is it for?

Any organisation handling client, financial or medical data.

Request a quote: Cybersecurity

Microsoft 365 solutions

Your email, files and meetings in one environment.

Remote
Migration outside working hours

What we do

Advice on licence selection and subscription
Tenant, domain and user configuration
Exchange Online, Outlook, Teams, OneDrive and SharePoint Your situation
Migration from an existing mail system, without losing messages
Multi-factor authentication and security policies
User onboarding and support

Who is it for?

Small businesses, professional practices, associations, remote teams.

Request a quote: Microsoft 365

See the full page: Microsoft 365

Business email

An address on your own domain, reliable and properly configured.

Remote
No service interruption

What we do

Creation of professional addresses on your own domain
Configuration of Outlook, smartphones and mail clients
IMAP, POP and SMTP setup
Hosting on OVH, Exchange or Microsoft 365
SPF, DKIM and DMARC records so your mail stops landing in spam Your situation
Migration of existing mailboxes with full history preserved

Who is it for?

Freelancers, small businesses, shops, associations.

Request a quote: Business email

See the full page: Business email

CCTV system installation

See what is happening on your premises, wherever you are.

On site
Remote access configured

What we do

Survey of the areas to cover and camera selection
Installation of indoor and outdoor IP cameras
Installation and configuration of the recorder (NVR)
Remote access from smartphone and computer Your situation
Network, storage and retention configuration
Repair and maintenance of existing installations

Who is it for?

Shops, hotels, warehouses, residences, schools.

Request a quote: CCTV

See the full page: CCTV

Website design and maintenance

A clear, fast site that actually brings you customers.

Remote
Monthly maintenance available
Custom software

What we do

Brochure sites and professional websites
WooCommerce and PrestaShop online shops
Domain name, hosting and SSL certificate
Basic search optimisation and Google Business Profile setup Your situation
Maintenance, updates and regular backups
Taking over and modernising an existing site
Custom web applications and business software: customers, stock, jobs Your situation

Who is it for?

Shops, hotels, freelancers, associations.

Request a quote: Websites

Designing and integrating AI agents for business

Automate repetitive work, support your teams, put your own documents to work.

Use-case study
Integration with your tools

What we do

Use-case study, and an honest view of what is worth automating Your situation
Tailored AI agents, connected to your own data
Internal assistants for your teams
Customer-support agents and website conversational agents
Intelligent search across your internal documents
Triage of incoming requests and workflow automation
Integration with Microsoft 365, email, APIs and databases
Access and data security, maintenance and continuous improvement

Who is it for?

Organisations handling a repetitive volume of requests, documents or data entry: firms, hotels, shops, small businesses and associations.

Request a quote: AI agents

See the full page: AI agents

IT consulting and support

The right technical choice, at the right budget.

On site or remote
Written findings
Training

What we do

Needs assessment and audit of what you already have
Hardware and software selection Your situation
Network architecture and growth planning
Cloud solutions and backup strategy
Budgeting, scheduling and project follow-up
Outsourced IT management for small businesses
Training for your teams and coaching for managers Your situation

Who is it for?

Business owners and organisations without an in-house IT department.

Request a quote: Consulting

Need something that is not on this list?

Tell us about your situation. If we are not the right people for it, we will say so.