For each service, one or two typical jobs: the starting point, what we do, what you get. Filter by service and open a file.
The sales computers slow down, the printer breaks down regularly and nobody really knows who to call.
A single entry point for every request, a fault history per machine, and support that no longer depends on someone’s memory.
Wi-Fi does not reach the upper floors and guests share the same network as the front desk.
Even coverage, an isolated guest network, and the network plan handed over to the operator.
Cables added over the years, switches daisy-chained, and an outage every time a desk moves.
A stable network, every outlet identified, and a plan somebody can still read in two years.
No fibre and an unstable mobile connection: video calls drop and large files will not send.
High-speed internet on site, integrated into the existing network.
Every time the fibre drops, business stops: payments, email, online software.
When the fibre goes down, the satellite takes over without anyone having to step in.
Files scattered across USB sticks and laptops, and no control over who can open what.
Centralised files, access that finally matches the org chart, and arrivals and departures handled cleanly.
Reused passwords, email without two-factor authentication, a backup drive permanently plugged in.
Written findings with a prioritised plan, and the essential measures already in place.
The firewall, the servers and Microsoft 365 each keep their own logs, and nobody reads them.
Important events surface as alerts, and the history makes it possible to reconstruct an incident.
Free email addresses, full mailboxes, and files shared as attachments.
Email, files and meetings in one environment, and nothing deleted at the source before you approve.
Quotes sent to clients end up in their spam folders.
Messages that land in the inbox, from an address that inspires trust.
The manager is often away from the shop and has no view of what happens there.
A live view from the phone, and usable images the day a clip has to be found.
Unusable night images, recordings that only go back a few days, the factory password.
Readable images by day and by night, and a retention period chosen rather than endured.
No website, or one that is slow on mobile and never produces a contact.
A clear site, fast on a phone, that brings enquiries into your inbox.
The same pricing and availability questions arrive by email every day.
Draft replies ready, citing the right attachment, reviewed and sent by your team.
A mixed estate, supplier quotes that are hard to compare and a tight budget.
A roadmap you can have carried out by whichever provider you choose.
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