- Use-case study
- Integration with your existing tools
Tailored AI agents for your business
Automate your tasks, support your teams and improve your processes with artificial-intelligence agents fitted to how your business actually works.
Ivory Coast Connect helps businesses design, integrate and deploy AI agents that automate selected tasks, support teams, answer customers, make use of internal data and improve day-to-day business processes.
This is not about dropping a chatbot on your website and wishing you luck. A useful agent is wired into your real data and your real tools, and it handles a workflow somebody performs by hand today. So we start by looking at that workflow, not by picking a technology.
The problems this actually solves
Four situations we meet regularly. If none of them sounds familiar, automation is probably not your priority — and we will say so.
The same reply, written thirty times a week
Pricing requests, availability, administrative documents. An agent wired into your mailbox drafts the reply, attaches the right document and submits it to you before sending.
The information exists, but nobody can find it
Contracts, procedures, datasheets, meeting notes. An internal search agent answers in plain language and names the document its answer came from.
Manual re-entry from one document to another
Retyping a purchase order into a spreadsheet, an invoice into accounting software. The agent reads, extracts, checks consistency and flags anything unusual.
Incoming requests arrive in a heap
A triage agent reads each request, classifies it, pulls out the useful details and routes it to the right person with a summary already written.
What we build
Every agent is built for one precise use. The list below describes the parts we assemble, not an off-the-shelf catalogue.
Design
- Use-case study and an estimate of the real gain
- Tailored AI agent design
- Internal AI assistants for your teams
- AI agents for customer support
- Conversational agents for your website
- Agents connected to business email
Integration
- Automation of repetitive tasks and workflows
- Integration with your existing business tools
- Intelligent search across internal documents
- Drafting of replies, reports and summaries
- Triage of customer requests
- AI assistants for Microsoft 365
- Integration with your APIs and databases
How a project runs
Four stages, with a stop at each one: nothing continues without your agreement.
Security and confidentiality
Automation that exposes your data is not a time saving, it is a liability.
- The agent’s access is limited to the documents and services it strictly needs
- Rights are set per department and per role, never open by default
- Exchanges with AI providers are encrypted in transit
- Sensitive data can be excluded from scope at the framing stage
- Actions with real effects (sending, writing, deleting) go through human approval
- The setup is documented: you know what the agent sees and what it may do
The choice of AI provider and where processing is hosted are settled with you at the framing stage, according to how sensitive your data is. We sell no data and keep no copy of it outside the agreed scope. An agent does not replace your team, it still gets things wrong, and not every process deserves to be automated: we will tell you which.
Who it is for
The test is not the size of the organisation, but whether a repetitive flow is large enough that automating it actually changes something.
Professional practices and firms
A large volume of documents to read, file and summarise, and highly repetitive replies.
Hotels and guesthouses
Availability and rate requests arriving through several channels, often outside working hours.
Shops and distribution
Purchase orders, supplier invoices, answers to product questions.
Small businesses with an administrative team
Data entry, matching documents against each other, drafting standard letters.
Associations and NGOs
Activity reports, summaries of meeting notes, replies to information requests.
Real use cases
Five concrete requests, and what we do with them.
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Your request:
“We answer the same questions all day long”
Ivory Coast Connect
An agent wired into your mailbox drafts a reply from your own documents and submits it to you before sending.
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Your request:
“Our procedures are spread across two hundred files”
Ivory Coast Connect
An internal search agent: the question is asked in plain language, and the answer names the document it came from.
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Your request:
“We retype every purchase order by hand”
Ivory Coast Connect
Automatic extraction of the order lines, consistency checks, and discrepancies flagged before human approval.
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Your request:
“Requests come in by email, WhatsApp and the web form”
Ivory Coast Connect
A triage agent that classifies, summarises and routes each request to the right person.
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Your request:
“We want to know whether AI would really help us”
Ivory Coast Connect
Framing only, with a costed estimate of the gain. If the gain is not there, we say so and stop there.
Why give us this work
Nothing unverifiable: no years in business, no client count, no certification. Only the way we work.
We start with the workflow, not the tool
The technology is chosen after looking at a real working day. That is what stops us automating something that was not worth it.
The prototype runs on your data
You judge it on your own documents before committing to any integration.
Real-effect actions stay approved
Sending, writing or deleting goes through a person. The agent prepares, you decide.
Our other services
One point of contact for all of your IT.
A process worth automating?
Describe it in a few lines. Reply within 72 working hours; study and quote are free.